Posts Tagged:WOW


Not Golden Rule; Platinum Rule

     When I was a little boy, I learned that “One should treat others as one would like others to treat oneself.”  Everyone knows this simple phrase as the Golden Rule.  As a kid, it’s easy to remember and a decent standard to have.  However, today, you are no longer just a little kid.…

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The Elevator Pitch

  “The Team Members of deliver WOW to online customers 24/7, 364 days a year(closed Christmas Day). We double the amount of business generated on our clients’ websites by simply making a warm, friendly and personal invitation to help customers find information about a product or service while they’re shopping on a website. We…

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Kaizen is a Japanese business term.

How Crossroads says “Kaizen”

     Konichiwa, from Crossroads!  All of us at Crossroads truly believe in the importance of excellence.  We believe in being our best but not stopping there.  There is always room for improvement.  A business concept made famous by Toyota which explains this idea of progress is known by a Japanese word “Kaizen” which translates…

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girl smiling

How do you WOW?

  Do your customers serve you or do you serve your customers? It seems like an easy answer but does your company’s culture and actions “walk-the-talk”? At Crossroads, we have one word that encapsulates our worldview: “WOW”. Daily we ask ourselves “are we delivering a WOW experience better than anyone else?” It is this focus…

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cartoon people talking

In the business of WOW!

       Crossroads is in the business of WOW.  We are on a mission to change the global consumer experience with retail businesses that have a reputation for being TERRIBLE at serving the customer.  We’ve begun our mission in the automotive dealership industry.  We started the worlds first 24/7 chat-marketing center dedicated solely to…

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