Posts Tagged:Innovation


Millennials: Myths and Misfits

     The odd man out.  Rounded corners. Rudolf the Red-nosed Reindeer. Fish out of water. Bigfoot. The Loch Ness Monster. What do all of these have in common? They are all misfits or myths!  Surprisingly, there is a whole generation in America that is either misunderstood or vaguely ignored. They are referred to as…

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Redefining business communication

Chat Through YouTube

     That’s one small step for man, one GIANT leap for Crossroads.  The way we communicate through the internet has phenomenally changed the way we interact with each other on all levels, however, one recent innovation deserves honorable mention within the automotive industry.  Within this blog post, we will discuss a unique combination of…

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girl smiling

How do you WOW?

  Do your customers serve you or do you serve your customers? It seems like an easy answer but does your company’s culture and actions “walk-the-talk”? At Crossroads, we have one word that encapsulates our worldview: “WOW”. Daily we ask ourselves “are we delivering a WOW experience better than anyone else?” It is this focus…

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cartoon people talking

In the business of WOW!

       Crossroads is in the business of WOW.  We are on a mission to change the global consumer experience with retail businesses that have a reputation for being TERRIBLE at serving the customer.  We’ve begun our mission in the automotive dealership industry.  We started the worlds first 24/7 chat-marketing center dedicated solely to…

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