SAFE & RELIABLE

Wondering What’s Happening in the world of WOW?

Here’s a story that is about going above and beyond!


 

Keith opened the chat looking for a new Honda Accord that was safe and reliable so that one day, when his son is old enough to drive, he can pass the car along to him. Corrie knowledgeably answered all of Keith’s questions, which gave him the assurance he needed about the safety of the Accord. She then went above and beyond by looking at outside sources to make sure Keith got as much additional information as possible. She ended the conversation by mentioning that the best way to find exactly the right vehicle is to come to the dealership for a test drive. Keith gave Corrie 5 stars!


Corrie wanted to make sure Keith had a fantastic experience, and that is exactly what each of us at Crossroads want for every customer!

 

Posted on March 14, 2015 in Customer Stories

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About the Author

Born in 1982 Raised by entrepreneurs to work hard, work smart, work with integrity... Started helping in the family marketing business at age 12... Started first business at age 16... Sold first business at age 19... Joined family marketing business full-time at 19... 2002 Signed Ryan Seacrest to exclusive personality endorsement contract that ran 10 years... Built Media/PR platform with personalities such as Ryan Seacrest, Hulk Hogan, Manny Pacquiao, Mario Lopez... Earned two Cisco Systems certifications at 21 along with Microsoft and Google certs... Built & began Google Search Engine Marketing programs for agency in 2005 w/ $5million under management... Built #1 Web Site for help-wanted in telecom industry in 2006... Youngest member of Vistage International CEO forum in 2007 at age 25... Joined Royal Family Kids BOD's in 2008 focused on confronting abuse and changing lives... Earned BA in Business concentrating on Information Systems & Decision Sciences in 2010... Climbed Mount Rainier in 2010... Moved to Dallas and started new branch and sister co (Crossroads) in 2011... Summited Mount Whitney (mountaineers route) in 2012... Built a 24/7 virtual company in 2013 that broke even in 6 months...still growing... Changing the world one chat at a time... Writing a book... Foodie & amateur cook Tennis player - USTA 4.0 Soccer player - goalkeeper & sweeper Father of four... Husband who married up! "Culture isn't the #1 thing...it's the ONLY thing"​ - James Sinegal, Founder of Costco The world is changing but the principles remain the same: Know your customer, deliver value above the cost, and a good name is more valuable than gold. Be relentless! That's it, I'm done (name the movie, get a prize).

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