When working at an office, employees are sometimes allowed to decorate their cubicles in order to make it more personal and improve morale, which then leads to productivity. We like to take the personalized workspace to the next level. Here at crossroads, we don’t limit ourselves to where we work, because as far as were concerned about our workspace, the world is our oyster, as long as that oyster has wifi and a power outlet. We encourage our employees to work from wherever they feel most comfortable. Whether it be in their house, a coffee shop, or even on a vacation cruise, as long as our employees have an Internet connection, they can clock in from anywhere that suits them. Crossroads calls this, the untethered lifestyle!
Employee Convenience: Even our workplace is user friendly!
We aim to increase employee happiness by letting them work from wherever they wish. With a higher level of enjoyment, comes a higher level of employee morale. This is the part we really like, because along with the increased morale, we improve the quality of the work we do for your company. By increasing morale, our employees become more motivated and are more content with their work, bringing more effort to the table, and dishing out more WOW!
Employee Availability: Work is where the wifi is!
When we incorporate an untethered lifestyle, there are fewer obstacles in the way of effective scheduling. We are able to maintain a 24-hour concierge team to efficiently service and aid any number of online customers you may have at any given time. Our purpose is to make sure your customers get the assistance, information, and attention that they need in order to help decide on which of your vehicles that they would like to own.
However, no matter where you work, schedules will change from time to time. Its also true that this can be frustrating at times when searching for someone to cover a shift. But, with our online workplace, the availability of our employees is much higher than when working from an office location, making it much easier to transfer shifts from one employee to another, thus maintaining the potential service we can give to any number of your online car-buyers. Not only does our untethered lifestyle form a positive environment for our employees and management, but it also ensures that your patrons will have a Crossroads teammate accompanying them on their search.
The effect: Who doesn’t love a good Win-Win situation?
Our untethered lifestyle lets our employees work from wherever they feel happy, comfortable, at ease, peaceful, or any number of other synonyms that express the fact that they can work from the place they view as most optimal. Now, you may be saying to yourself, “I could care less about how happy your employees are! How does that benefit my company?” If you are one of such people who are pondering this quandary, allow me to shed some light.
Crossroads is in the business of customer service, and when our employees are in a positive state of mind, it directly increases the caliber of our customer service. When our employees are positive about their work, they become more patient and friendly when helping your online customers. They bring forward their enthusiasm and deliver it directly to the customer by answering any questions they might have about the cars in your dealership, helping them contact the dealership directly, or even helping them set up a drive time for a car if they make a decision or have already decided.
As far as we’re concerned, we do value the positive mental state of our employees for many reasons. First off, we view our employees as teammates, and as long as we can improve their work environment, we know that it will help them enjoy their jobs (which, in and of itself, is a good reason). Also, the quality of our company’s work is almost solely based on the effort that our employees put forward into servicing your customers, and our untethered lifestyle makes it easier for them to do the job that our company was made to do. And lastly, the factors of personal motivation, patience, work ethic, responsibility, and high-quality service can be positively swayed by the demeanor of our employees. Our untethered lifestyle has been proven to influence this, thus validating its use. So, because of these reasons, not only is our untethered lifestyle beneficial to the quality our employees workdays, but its also a practical approach to the job that we do for you and your company.